Email Templatesmail_outline

Use these email templates with your team to help steward success and adoption from the very start!

Introducing the upgrade process to your team

Purpose
Introducing inMotion ignite upgrade process to your organization & ensuring all key workflows are captured in the upgrade process
Sender
Upgrade Champion and/or Key Admin
Audience
Any internal champions that utilize inMotion daily, including Account Admins, Core Team Members, and Leadership
Send Date
After completing your initial upgrade kick off session with your Implementation Consultant
Email Subject Line
We’ll be upgrading inMotion soon!
Email Body
Hi everyone!

We’re excited to be upgrading our inMotion experience by adopting inMotion’s newest platform inMotion ignite. Our plan is to complete training and fully launch to you and all stakeholders by [Month Day, Year]If there is a process pain point or outcome you’d like us to plan for with this upgrade, please let me know! Now’s the perfect time to ensure our processes are directly aligned with our strategic goals.

We’ll hold a training on your calendars, but until then feel free to review inMotion ignite’s online resources and check out some of the most recent releases.

Cheers to igniting creativity!
[Email Signature]


Rolling out ignite to Team Members

Purpose
Invite to Team Training
Sender
Upgrade Champion and/or Key Admin
Audience
Core Team(s) that will be using inMotion ignite
Send Date
After finalizing your workflow with your Implementation Consultant
Email Subject Line
inMotion ignite: It’s Almost Go Time!
Email Body
Hi everyone!

Our launch date is almost here and I’m excited to train you on inMotion ignite! I’ve already started using ignite and know we’re all going to benefit from the improved collaboration and @mentioning throughout, flexible project tools, and integrations with Adobe Creative Cloud. [Insert additional improvements that your team will love!] Huge thanks to [insert names of others that helped with your upgrade] who helped spearhead this upgrade and ensure our processes will be better than ever on ignite.

Here’s our anticipated rollout schedule: 
  • Team Training: [Month Day, Year]
  • Requester & Reviewer (Stakeholder) Training: [Month Day, Year]
  • Launch: [Month Day, Year]

Be on the lookout for my invite to your mandatory training session. During this training, we’ll show you how to navigate, find your work, and [something relevant to your team]—everything you need to keep your work in motion ;).  

Logging in to inMotion ignite:
You will receive your official invite to inMotion ignite on [Month Day]. In preparation for our training, please go ahead and bookmark the following URL: https://[yoursubdomain].ignite.inmotionnow.com.  

You will receive your official invite to inMotion ignite on [Month Day] from the email welcome@inmotionnow.com. You will need to accept this invite within 7 days of receiving the email, or your invite will expire. Once you’re registered, be sure to customize your profile settings and notification preferences! And if you have any trouble logging in, check out this FAQ page full of helpful tips.

Getting Help:
After training, you may still have questions - here’s where you can go for additional help:
  • I’ll send out the materials we reviewed right after our training!
  • Phone a friend! Email or call me [insert other names if appropriatewith any questions
  • Email inMotion Support at support@inmotionnow.com 

Looking forward to our training!
[Email Signature]


Rolling out ignite to Stakeholders

Purpose
Invite to Stakeholder Training
Sender
Upgrade Champion and/or Key Admin
Audience
Stakeholder(s) that will be using inMotion ignite for requests & reviews
Send Date
Final week prior to launch
Email Subject Line
inMotion ignite: Get Ready for Launch!
Email Body
Hi everyone!

Our launch date is almost here and I’m excited to train you on inMotion ignite! I’ve already started using ignite and know we’re all going to benefit from the improved collaboration and @mentioning throughout, increased transparency into project status, and final file delivery. [Insert additional improvements that your stakeholders will love!]

Here’s our anticipated rollout schedule: 
  • Requester & Reviewer (Stakeholder) Training: [Month Day, Year]
  • Launch: [Month Day, Year]

Be on the lookout for an invitation for your training, where I’ll show you how to navigate, request, and review proofs in ignite.

Logging In to inMotion ignite:
In preparation for our training, please go ahead and bookmark the following URL:  https://[yoursubdomain].ignite.inmotionnow.com.  

You will receive your official invite to inMotion ignite on [Month Day]. You will need to accept this invite within 7 days of receiving the email or your invite will expire. Once you’re registered, be sure to customize your profile settings and notification preferences! And if you have any trouble logging in, check out this FAQ page full of helpful tips.


Getting Help:
After training, you may still have questions - here’s where you can go for additional help:
  • I’ll send out the materials we reviewed right after our training!
  • Phone a friend! Email or call me [insert other names if appropriatewith any questions
  • Email inMotion Support at support@inmotionnow.com 

Looking forward to our training!
[Email Signature]


Reinforcing processes after Launch

Purpose
Checking In Post Launch to ensure Successful Adoption!
Sender
Upgrade Champion and/or Key Admin
Audience
All ignite users
Send Date
1 week post launch
Email Subject Line
inMotion ignite: How’s It Going? (I’ve heard great things!)
Email Body
Hi everyone!

I’m excited to announce that everyone is officially up and running on inMotion ignite! Here are some of the things I’ve already started to hear in my conversations with our team and reviewers:

[Insert positive quote]

[Insert positive quote]

As a reminder, all requests and reviews should now be submitted here (bookmark this site!): https://[yoursubdomain].ignite.inmotionnow.com.  

I will be holding additional office hour sessions on [Date/Time and Date/Time] so you can get more help as needed! In addition, here’s where you can go for more immediate help:
  • Phone a friend! Email or call me [insert other names if appropriatewith any questions
  • Email inMotion Support at support@inmotionnow.com 

Thank you to everyone for helping ensure this rollout was a success! And thank you to our core team, [insert namesfor helping us ensure our processes in ignite help support the strategic mission of [company name].

Cheers to achieving better content outcomes with inMotion ignite!

[Email Signature]