Gain a deeper understanding of your intake process with the Requests Report. Evaluate request volume by requester or request time, look for seasonal spikes in volume, or identify process improvement opportunities by understanding how long it takes team members to accept a request or send the first proof out for review.
Available Columns & Filters
| Available Columns | Available Filters | |
|---|---|---|
| Accepted Date | ✔ (Selected by Default) | ✔ |
| Archived Status | ✔ | ✔ |
| Associated Work Members | ✔ | ✔ |
| Associated Work Name | ✔ | |
| Associated Work Status | ✔ | |
| Associated Work Type | ✔ | ✔ |
| Completed Date | ✔ (Selected by Default) | ✔ |
| Created Date | ✔ (Selected by Default) | ✔ |
| Due Date | ✔ (Selected by Default) | |
| Files | ✔ | |
| Level of Effort | ✔ | |
| Request Acceptor Name | ✔ | ✔ |
| Request Duration | ✔ (Selected by Default) | |
| Request Form | ✔ | |
| Request Name | ✔ (Selected by Default) | |
| Request Status | ✔ (Selected by Default) | ✔ |
| Request Accepted by | ✔ (Selected by Default) | ✔ |
| Submitted Date | ✔ (Selected by Default) | ✔ |
| Tags | ✔ | ✔ |
| Time from Acceptance to First Proof | ✔ | |
| Time from Request to Acceptance | ✔ | |
| Time Tracked (%) | ✔ | |
| Total Time Tracked | ✔ |
Duration Definitions
Duration Metrics are calculated every day at 6am and 6pm EDT
Request Duration: The total amount of time starting when a request is created and ending when it is marked as “Completed."